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If you know the name of the agency that made the check or the deposit, it is possible to see the current transactions inside an agency's profile (Contact - Collaborating agency)Offices)
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You can select the office by clicking on the pencil, then go to the tab Listings and Transactions where our brokerage is involved. By clicking on the transaction ID, you can then view the transaction.
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It sometimes happens that you receive an amount without having created the transaction in your system. In this case, when possible, contact the other brokerage for details regarding the amount received.
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