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If the payment was made in a different month and you have closed your accounting for that time, make sure to put the present date before canceling. If the month has not been closed, you can select the original date to cancel the operation. |
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If an EFT payment has been created and processed to the bank it won’t be cancelled. Only if the payment is waiting to be added to the outgoing batch can it be cancelled. |
Follow steps 2,Cancelling a cash receipt and a distribution, then step 1, Canceling a cash receipt to completely cancel a mortgage referral.