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Please refer to this article on how to cancel a commission payment and cash receipt https://nexone.atlassian.net/l/c/CwXu3n46
To cancel the cash receipt from the trust account to the commission account:
Click on the No seq and click “Cancel” while selecting the cancellation date.
Go into your accounting entries and select “Summary by GL Account”. When canceling your payments and each cash receipt the your GL Accounts will be at zeroreturn to $0.00. If there are still some amounts listeddisplayed, please contact Support.
