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FR

As an administrator, it is now possible to resubmit a withdrawal by EFT if rejected by the bank.

  1. Administration > Special Functions > Listings and transactions

  2. Resubmit an EFT

  3. Complete the required fields:

    • Operation Type > Withdrawal

    • Batch Number

    • Transaction

    • Reason

    • New Account

  4. Once the fields are complete, Submit

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A message will appear. Select OK to continue or Cancel

The withdrawal is now returned to your account to be re-submitted

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Complete