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Note that this article is particularly specifically focused on canceling cancelling cash receipts that have been sent from the trust account to the commission account and have been partially or completely paid out to internal agents or external brokerages. |
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If you follow these steps and you're your accounting entries do not balance, contact our support team at gimmiwebsupport@nexone.ca support.office@nexone.ca |
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It is not recommended to make modifications in the trust account after deposits have been made. If you are unsure of your corrections, please contact support for assistance. |
Please refer to this article on how to cancel a commission payment and cash receipt https://nexone.atlassian.net/l/c/CwXu3n46
To cancel the cash receipt from the trust account to the commission account:
Click on the No seq and click “Cancel” , select the cancellation date.
Go into your accounting entries and select “Summary by GL Account”. After cancelling your payments, as well as each cash receipt, your GL Accounts will return to $0.00. If there are still amounts displayed, contact Support.
When all of your amounts are at zero, you can make the necessary adjustments to your commissions on the transaction profile page.
Go to the disbursements section and add in your cash receipts and payments starting with the trust account cash receipt.
Add cash receipt ≥ Transaction
Complete the mandatory fields with the information from the trust payment. Under Cheque or Reference No it is important to write In Trust. ,then Submit
Enter cash receipt from lawyer/notary (if applicable).
Enter previously paid amounts to your agents and or external brokerages.
Create additional payments if necessary.
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Completed! |