1. To accept or reject a submission through the Activities tab, click on the Activities tab.
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2. Search for the submitted activities using one or more of the the Activity Filters and click on the chevron to expand the activity.
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3. Click Review.
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4. To Accept submission, expand the drop down list, select Accepted and Save. The activity is now Complete.
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5. To Return Submission
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. Select Rejected from the drop down list, enter the reason for rejection and hit save.
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Completed Activities will be cleared from your list. An agent will receive an email and in-app notification for rejected activities. |