To find a transaction from an amount received or deposited in your account, it is possible to see the amounts receivable (Total to receive) in your transactions in the summary list of transactions. You can search by amount receivable by clicking on the magnifying glass or the heading of the "total to receive" column
If you know the name of the office that made the check or the deposit, it is possible to see the current transactions inside the brokerage's profile (Contact - Offices)
You can select the office by clicking on the pencil, then go to the tab Listings and Transactions where our brokerage is involved. By clicking on the transaction ID, you can then view the transaction.
It sometimes happens that you receive an amount without having created the transaction in your system. In this case, when possible, contact the other brokerage for details regarding the amount received.
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