When making corrections to the commission split after a first commission payment has been made or a cash receipt has been added, including a transfer from a trust account, you must follow these steps to make the proper adjustments.
Note that this article is particularly focused on canceling cash receipts that have been sent from the trust account to the commission account and have been partially or completely paid out to internal agents or external brokerages.
If you follow these steps and you're accounting entries do not balance, contact our support team at gimmiwebsupport@nexone.ca
It is not recommended to play in the trust account after deposits have been made. If you are unsure of your corrections, please contact support for assistance.
Please refer to this article on how to cancel a commission payment and cash receipt https://nexone.atlassian.net/l/c/CwXu3n46
To cancel the cash receipt from the trust account to the commission account:
Click on the No seq and click “Cancel” while selecting the cancellation date.
Go into your accounting entries and select “Summary by GL Account”. When canceling your payments and each cash receipt the GL Accounts will be at zero. If there are amounts listed, please contact Support.
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