How to Delete an Agent From the Roaster

Follow the steps below to delete an agent from the roaster.

Only the office account has the ability to delete an agent.

  1. Click on the Agents tab.



  2. In the search filter, enter the information that you have about the agent, and click on search.

Make sure that the status is set to All statuses.

3. The agent’s account should appear in your Agent search. Click on the agent’s name to open his/her profile.

4. Click the Delete agent option.

5. The agent is now removed from the database of current agents, but he/she will remain in the past agents search.