Modify a recurring charge

To modify a recurring charge without having to do it in the profile of each concerned agents, you can follow the instructions below:

1. Administration > Special Functions > Agents > Recurring charges and Deductions
   

   

2. Choose Modify a recurring charge in the drop-down menu
   

   

3. In the section Update of a charge
   

   

   • Choose the Invoice element

   • Choose the Adjustment type

     • Affectation

     • Increase

     • Decrease

     • New frequency

   • Symbol

   • Amount or Percentage (appearsafter the symbol is chosen)

4. Choose, in the Agents section, those to whom the change should apply
   

   

5. Click Submit to validate the changes