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You made a mistake in the payment
You made an error in the cash receipt (before cancelling the cash receipt of a transaction you must cancel the payment to the broker ).
The commission changed after disbursing
Step one Cancel payment to office brokers
You go to Disbursements in the transaction in question;
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Step two
To cancel the payment to the office brokers, click on the magnifying glass opposite the broker;
this page will open, you must cancel the payment using the red triangle
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Cancellations must be made on the same date that payment was made.
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Then this page will open;
change the date if it needs to be changedEnter the correct cancellation date. If you are unsure of the date to cancel the payment, please refer to your accountant.
Click on Cancel.
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Once you have cancelled, this page will open to show you that all payments and charges have been cancelled.
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Step threeCancel the payment to the external agency
To cancel payment to other agencies, click on the checkbook opposite the agency;
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this page will open, you must cancel the payment using the red triangle
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Cancellations must be made on the same date that payment was made.
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Then this page will open;
change the date if it needs to be changedEnter the correct cancellation date. If you are unsure of the date to cancel the payment, please refer to your accountant.
Click on Cancel.
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Completed!