Open the transaction in question you wish to cancel a cash receipt for from the transaction menu by clicking on the yellow pencil next to the transaction.
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3. In the Transaction cash receipt section. Open the cheque receipt by clicking on the ‘' NO SEQ’' and the profile of the cash receipt will open.
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If you are accessing this section through the list of cash receipts (Accounting → Cash Receipts), then click on the crayon pencil to edit.
4. Click on the cancel button. A message will appear ‘' Are you sure you want to cancel this cash receipt’' Click OK.
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5. Another window will open to to confirm, put the cancellation date then click on ‘' Cancel cash receipt’'
⚠ It is not possible to cancel a transaction cash receipt if a payment has already been made to an agent or to another brokerage.
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