Open the transaction in question from the transaction menu by clicking on the yellow pencil next to the transaction.
2. Then click on the Disbursements tab
3. In the Transaction cash receipt section. Open the cheque by clicking on the ‘' NO SEQ’' and the profile of the cash receipt will open.
OR
If you are accessing this section through the list of cash receipts, then click on the crayon to edit.
4. Click on the cancel button. A message will appear ‘' Are you sure you want to cancel this cash receipt’' Click OK.
5. Another window will open to to confirm the cancellation date then click on ‘' Cancel cash receipt’'
⚠ It is not possible to cancel a transaction cash receipt if a payment has already been made to an agent or to another brokerage.
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