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Follow the steps below

Note

We have created this article because of the current problem we have with our search filters.

Our IT department is currently working on the case to solve the problem as soon as possible.

For now, there is a work around that you can follow to access your files.

Here are the steps to follow to work around the problem with issue concerning the search filter in NexOne Legacy.

  1. Select When using the search filters to find your file, it is very important that you select the country of as "Canada".

  2. Select You must also select the province in which your file is located.

  3. Enter the street name.

  4. Click Then, enter the property address

  5. Finally, click on search.