This article is to show how to update the email address of an agent as an admin.
Once you are logged in to your account and the agent has been selected, the next steps can be followed, you can follow the steps below:
Click on Agents
The list of your agents will be displayed, select he the agent you want to modify the email by clicking on his/her name
Click on the Edit button
Click on the pencil just beside the email (username)
Enter the new email and save
Select
Click Save again on the Agent Profile page
Once the information has been saved, you are donethe email has been modified
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Completed! |