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Go to Disbursements to Agents
Select your agent and click Click on the magnifying glass beside your agent to see the payments
Click on the warning sign to cancel the payment
Repeat this step for all payments created to other agents / outside brokers or clients.
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2. In the “Transaction Cash Receipt” section, click on the No seq and click “Cancel” while selecting and confirm the cancellation date.
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3. Once all payments have been cancelled on the disbursements page, go back to the commission section on the transaction profile and make the necessary adjustments. Recreate a new cash receipt and redistribute payments to agents / outside brokers and or clients.
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