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The best way to make sure you don’t miss anything is to redo your steps backwards of processing a mortgage referral.

There are 3 scenarios when canceling a mortgage referral cash receipt

  1. Was simply the cash receipt created?

  2. Was the cash receipt created and the mortgage referral distribution linked to or independent from a transaction?

  3. Was the cash receipt, mortgage referral distribution and disbursements made for the referral.

Canceling just the cash receipt:

  • Open Cash receipt

  • Click on the pencil to edit

  • At the top of the Mortgage Referral Cash Receipt Profile, click on CANCEL

In Transactions > Mortgage Referrals

  • Click on the pencil to edit the mortgage referral

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