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Note

The credit option will not be available if it’s coming from a split invoice .

To create a credit note (open credit):
You need to create an invoice with a negative amount

  • Click on the invoice tab to open the “Invoice list”

  • Click on “Create” at the top of the page (This will open a new window)

  • Select an agent and click “Next”

--> In the “Invoicing profile” you’ll see the agents name that you previously chose, the date, their address and you must fill out the Object section (i.e: credit for supplies)