To credit an invoice in total which has not been paid:
Go to modules: Accounting > Accounts Receivables > Invoices
locate the desired invoice and click on the pencil to edit
On the top section, click on “Credit”. A new window will appear.
Select a “Credit date” and “Credit”
The credit option will not be available if it’s coming from a split invoice .
To create a credit note (open credit):
You need to create an invoice with a negative amount
Click on the invoice tab to open the “Invoice list”
Click on “Create” at the top of the page (This will open a new window)
Select an agent and click “Next”
--> In the “Invoicing profile” you’ll see the agents name that you previously chose, the date, their address and you must fill out the Object section (i.e: credit for supplies)
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