Using NexOne Agent

For issues concerning reduced performance in the application, in an emergency, we can recommend using our sister product NexOne Agent to send out electronic signatures.

The electronic signature feature is the same across both products.

If you wish to use NexOne Agent, give us a call at 1.877.699.0255 or send an email to support@nexone.ca, and follow the instructions below to login to the account. A NexOne Support agent will be able to activate the eSignature for the account.

Instructions

  1. Navigate to NexOne Front Page

  2. Click on NexOne Agent

     

  3. Click on Login to be taken to the login page

     

  4. Click on Forgot your Username? to request a username and a password update to login to NexOne Agent

     

5. Enter your current account email address, check off Reset Password, and click on Retrieve Username

 

6. Your username will be included, as well as the ability to retrieve the password for your NexOne Agent login

7. Navigate back to the main login screen Main Login screen, enter the credentials and click on Log On

8. Once Logged in, follow the instructions to setup your account!

To get started, please watch this 15 minute walkthrough video on using NexOne Agent

https://nexone.atlassian.net/wiki/spaces/RKB/pages/852109

Thank you!