Accept/Reject Submission: Activities Tab
1. To accept or reject a submission through the Activities tab, click on the Activities tab.
2. Search for the submitted activities using one or more of the the Activity Filters and click on the chevron to expand the activity.
3. Click Review.
4. To Accept submission, expand the drop down list, select Accepted and Save. The activity is now Complete.
5. To Return Submission. Select Rejected from the drop down list, enter the reason for rejection and hit save.
Completed Activities will be cleared from your list. An agent will receive an email and in-app notification for rejected activities.