As the Back Office, you have ability to configure your members accounts. Follow the instructions below on how to do so:
Enter the section
For each agent, under the column, click .
Change their plan Set the plan for your brokerage members by clicking into the Plan field. A drop down list will display all available plans. You are able to set more than one plan to an agent's account. For example: Premium Plus + Submissions
Change their role Change the role of your members according to their role in your brokerage. Broker of Record or Owners of the Brokerage are set as Owner. Administrators are usually set as Transaction Managers, but a head admin with a larger role and responsibility can be set as a Delegate. Agents are set to a User role.
Change their Org Unit With the ability to create teams and offices, it is important that your team members are under the appropriate Org Unit. Expand the drop down list to see the selection of teams and/or offices under the main brokerage.