Starting on May 30th, 2024, Royal LePage has requested a new method for file transmission.

How to Use the New Method:

1. Navigate to: Administration > Export > Royal LePage - FRS.

2. Click on "Create".

3. Then, click on "Send"
   
   

Advantages of the New Method:

• Automation: Everything is now automated, eliminating the need for manual intervention.

• Direct Submission: The file is sent directly to Royal LePage without any additional manual steps.

Change in personnel:

In the event of a change in the administrative personnel at the office, it will be necessary to include them in the configurations and add a new key. To make these changes, follow these steps:

• Navigate to: Administration > Set up > Search for Royal Lepage Export

  • Update Sender Email + Key
    --> Keys are provided by Royal LePage via the rlpnetwork
    
    

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Error Message

If an error message appears when sending files, similar to the one displayed below, you will need to update the agent's profile in the RLPNetwork with the numbers shown in the message.

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